Help & Advisor

Questions keep coming up about how to install some SCHOCK products and how to care for and clean SCHOCK sinks. Our fact otter has summarized the most important tips on the topics here.

How to set up a drain correctly?: .
How to install a flush mount sink?: .
How to install an inset sink?: .
How to install an undermount sink?: .

How does cartridge replacement work?: .
How to install a soap dispenser?: .
How to install the SCHOCK particle filter SF-100?: .
How to make a hole with diamond drill?: The SB light diamond drill is included with the sink (this is the case with all Cristadur sinks and most Cristalite sinks): Position the sink with the underside facing up on a stable surface. Place a piece of wood underneath where the tap hole is to be drilled (e.g. packing lath, wood from transport packaging). Position the drill at the predetermined breaking point and drill through the hole. Then deburr the hole from the top using a file.
How to make a hole without a diamond drill?: No drill is included with the sink (for the Formhaus and Typos models of the Cristalite sink series): Insert the sink into the prepared cutout so that the sink edge rests on the countertop all the way around (otherwise: risk of breakage!). The possible tap holes are marked with adhesive dots. Carefully tap through the hole from the front using a small hammer, chisel or screwdriver and break it open. Smooth the edge of the hole (diameter 35 mm) with a round file.

What is the best way to keep a SCHOCK sink clean and looking good?: You can use ordinary household cleaners, such as washingup liquid, to clean your sink. We recommend the SCHOCK care range created for your specific product in addition, as these substances have been specially developed for the sink’s quartz composite finish. For instance, using DurCare on the premium CRISTADUR® finish with the dirt repellent effect makes dirt and grime easier to remove. The EasyCare Set is suitable for both material finishes. With regular use it will keep SCHOCK sinks looking good and protect them long term.
How to remove stubborn dirt or ground-in stains?: For intensive cleaning, dissolve max. 2 dishwasher tablets in 3 litres of water and apply the solution to the dirt or stains and leave it to soak in, preferably overnight. Then rinse with plenty of clear water and dry with a cloth – and stubborn dirt will be a thing of the past. SCHOCK also offers you a perfectly matched range of care products. Our EasyCare Balm is optimally suited to giving your sink some TLC after cleaning.
How can I remove the signs of everyday life from my kitchen sink?: For CRISTADUR® and CRISTALITE® sinks we recommend keeping the surface clean with ordinary washing-up liquid or a SCHOCK magic sponge. If you have a light-coloured sink you can use the EasyCare Brightener from time to time. Then seal the surface with EasyCare Balm.
How to remove limescale and soap scum?: We recommend you use the EasyCare Descaler to quickly and eff ectively remove limescale, soap scum, cloudy build-up and grime. It also gets rid of stubborn scale deposits, preventing germs and bacteria from taking hold.
How to remove metal scuff marks?: Just dampen a SCHOCK magic sponge and rub the scuff marks away – easy.
How to remove signs of age?: Years of kitchen life and kitchen chores are bound to leave their mark. The finish on a SCHOCK sink can easily be refreshed with the help of the DurCare Set.
What do I have to remember to keep my mixer tap looking good?: The best way to clean our mixer taps is to use conventional washing-up liquid and a sponge or cloth. Avoid bleaching agents or acid-based cleaners and rough sponges (such as metal pot scourers).

We also do not let you down when it comes to finding the right tools for the proper care and optimal cleanliness. Our SCHOCKy care products support you easily.

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Help & Advisor

Installation tips | Sinks

Installation tips | Fittings & extras

Cleaning and care tips